Hideez Key 4 (EN)
  • Hideez Key 4 – User Manual
  • Guide for Hideez Key
    • Quickstart Guide
    • Configuration app
    • Hideez Client Interface & Main Settings
      • Main Settings
        • Automatic RDP Launch and Logon
    • Account management
      • Adding accounts for websites & apps. Generating OTPs
      • Editing existing accounts
      • Deleting accounts
    • Vault Settings
      • Creating Primary account to unlock your PC
      • Access Settings
      • Changing master password
      • PC locking / unlocking methods (Proximity Settings)
      • Backups, Data export & import
    • Proximity Lock
    • Proximity Unlock
    • Uninstall Hideez Client app
    • Service Operations
      • Firmware update through utility
      • Firmware update through Web
      • Battery maintenance
      • Wiping the device
      • How to get log files from Hideez Client
  • Passwordless Sign-In and 2FA
    • Pairing Hideez Key with Windows
    • Using Hideez Key 4 with macOS and Linux via USB
      • Adding Hideez Key 4 to your Google Account on macOS and Linux
      • Adding Hideez Key 4 to your Microsoft account on macOS and Linux
    • Pairing Hideez Key with Android devices
    • Using Hideez Key with iOS devices
    • Setting up passwordless logins and 2FA
  • Upgrading
    • Hideez Client Update
  • Physical Access
    • Using Hideez Key as an RFID card
  • SUPPORT
    • Troubleshooting
  • Documentation portal (home)
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  • Web updates through Bluetooth:
  • Web updates through USB:
  1. Guide for Hideez Key
  2. Service Operations

Firmware update through Web

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Last updated 3 months ago

You can update Firmware on your Hideez Key 4 through the web:

Web updates through Bluetooth:

This method is compatible with PCs on Windows operating systems.

  1. Pair Hideez Key to your PC via Bluetooth.

  2. Open the Hideez Firmware Update web service.

  3. Click the button “Update over BLE”.

  4. Select your Hideez Key in the window that appears and click “Connect.”

  1. Choose “Use currently available version for your device: 4.3.XX” and click “Start update.”

In some cases, you may need to install a specific firmware version. To do this, select "Load firmware from the file." Wait for the firmware installation to complete.

  1. Wait for the firmware installation to complete.

Web updates through USB:

Please note, that updating over USB is possible only with Hideez Key 4 with Bootloader version 4.4.9:

To update the firmware on your Hideez Key to the latest version, follow these steps:

  1. Open the Hideez Firmware Update web service.

  2. Connect your Hideez Key to your computer using a Micro USB port.

  3. Select “Update over USB.”

Please, notice, that you have to use a micro USB cable that supports data transfer not only charging. Otherwise, you can not install firmware.

  1. Select your Hideez Key in the window that appears and click "Connect."

  1. Choose “Use currently available version for your device: 4.3.XX” and click “Start update.”

In some cases, you may need to install a specific firmware version. To do this, select "Load firmware from file." Wait for the firmware installation to complete.

  1. Wait for the firmware installation to complete.